FIDOassist
Make your organisation’s accounts secure and manageable.
https://www.youtube.com/watch?v=bdp8RdjV6PU
What FIDOassist Can Do
FIDOassist is EntraAssist’s purpose‑built solution that makes shared Microsoft Entra accounts workable, secure, and fully auditable using FIDO2 security keys.
It adds lifecycle management, key ownership tracking, and shared‑identity accountability that Microsoft Entra does not natively provide.
*CloudAssist is offering fully Microsoft-funded workshops with FastTrack-ready support.
Why Shared Accounts Need FIDOassist
Shared accounts are common across retail, frontline, healthcare, and public-sector environments — but Entra’s built‑in authentication options create friction:
- Passwords offer no accountability — you can’t tell who actually used the shared identity.
- Microsoft Authenticator is device‑bound, making it impractical for multi‑user scenarios.
- Multiple users accessing the same account requires a way to tie each sign‑in to an individual.
FIDOassist solves this by letting each person authenticate with their own FIDO2 key — even when logging into the same shared account.
| 🔎 Feature | 🟣 EntraAssist | 🟩 Microsoft built‑ins |
|---|---|---|
| Passwordless rollout | ✅ FIDOassist: key ownership and lifecycle management | ⚠️ Passkeys + registration campaigns only |
| Shared accounts | ✅ Manage identities of each user on shared account and revoke FIDO key when user removed from shared account | ❌ No built‑in shared‑account workflow |
| Nudging user adoption of phishing‑resistant MFA | ✅ Targeted nudges & adoption dashboards | ❌ Registration campaigns + system‑preferred MFA + authentication strengths |
| Adoption & governance dashboards | ✅ Out‑of‑the‑box dashboards | ❌ Workbooks via Log Analytics (setup required) |
| Passwordless rollout | |
|---|---|
| EntraAssist | ✅ FIDOassist: key ownership and lifecycle management |
| Microsoft | ⚠️ Passkeys + registration campaigns only |
| Shared accounts | |
| EntraAssist | ✅ Manage identities of each user on shared account and revoke FIDO key when user removed from shared account |
| Microsoft | ❌ No built‑in shared‑account workflow |
| Nudging users to phishing‑resistant MFA | |
| EntraAssist | ✅ Targeted nudges & adoption dashboards |
| Microsoft | ❌ Registration campaigns + system‑preferred MFA + authentication strengths |
| Adoption & governance dashboards | |
| EntraAssist | ✅ Out‑of‑the‑box dashboards |
| Microsoft | ❌ Workbooks via Log Analytics (setup required) |
Shared Account Discovery & Optimisation
Shared accounts are common — but in most tenants, their true number, purpose, and usage are unknown, creating hidden security, cost, and productivity issues.
FIDOassist turns shared accounts from a blind spot into a controlled, optimised asset.
Discover & Consolidate
Identify why shared accounts exist and who is using them. FIDOassist highlights consolidation opportunities, helping organisations reduce shared account sprawl and cut unnecessary licence costs.
🔐 Secure Shared Access — Without Passwords
Replace shared passwords with passwordless, PINless, phishing‑resistant authentication using biometric FIDO keys or physical badges. This helps in maintaining operational access while removing the biggest security risk.
🪪 Right‑Size FIDO Keys & Badges
Understand real‑world usage to accurately determine how many biometric keys or badges are required — avoiding over‑procurement while ensuring uninterrupted access.
⏱️ Quantify Time Saved
Measure time saved across shared account sign‑ins by eliminating passwords, resets, and lockouts — providing clear, defensible evidence of productivity gains.
✅ Why It Matters — Shared Accounts with FIDOassist
- Reduced security risk and improved auditability
- Lower licensing and access costs
- Faster, frictionless sign‑ins for staff
- Clear governance over shared account usage
With FIDOassist, shared accounts become visible, measurable, and secure — supporting a safer, more efficient path to passwordless access.
How FIDOassist Works — Lifecycle Management
1. Register FIDO2 Keys in Microsoft Entra
Keys are enrolled through standard FIDO2/WebAuthn flows. Microsoft Entra supports hardware-bound passkeys across platforms and browsers.
2. Assign Keys to Staff in FIDOassist
Each employee is issued their own FIDO2 key, which becomes their authentication method—even into shared accounts.
3. Authenticate Into Shared Accounts
Staff authenticate by tapping or inserting their assigned key — no phones, no passwords.
4. FIDOassist Maps Sign‑Ins to Key Owners
FIDOassist correlates Entra logs to show exactly who accessed a shared account, and when.
5. Manage the Entire Key Lifecycle
Admins can issue, reassign, retire, or replace keys with built‑in workflows.
Where FIDOassist Fits
🛒 Retail & Hospitality
Shared tills, manager accounts, POS terminals.
🏭 Warehousing & Logistics
Shared kiosks, handheld devices.
🏥 Healthcare
Nursing stations and clinical workstations.
🏢 Local Government & Public Sector
Departmental shared accounts and frontline counters.
Get Started with FIDOassist
Free Entra ID Passkey Scan
Kickstart your passwordless journey with a free Entra ID passkey scan using our proprietary FIDOassist tool — and receive a Microsoft‑funded FIDO2 key for eligible organisations.