FIDOassist

Make your organisation’s accounts secure and manageable.

What FIDOassist Can Do

FIDOassist is EntraAssist’s purpose‑built solution that makes shared Microsoft Entra accounts workable, secure, and fully auditable using FIDO2 security keys.

It adds lifecycle management, key ownership tracking, and shared‑identity accountability that Microsoft Entra does not natively provide.

*CloudAssist is offering fully Microsoft-funded workshops with FastTrack-ready support.

Why Shared Accounts Need FIDOassist

Shared accounts are common across retail, frontline, healthcare, and public-sector environments — but Entra’s built‑in authentication options create friction:

Passwords offer no accountability — you can’t tell who actually used the shared identity.
Microsoft Authenticator is device‑bound, making it impractical for multi‑user scenarios.
Multiple users accessing the same account requires a way to tie each sign‑in to an individual.

FIDOassist solves this by letting each person authenticate with their own FIDO2 key — even when logging into the same shared account.

🔎 Feature	🟣 EntraAssist	🟩 Microsoft built‑ins
Passwordless rollout	✅ FIDOassist: key ownership and lifecycle management	⚠️ Passkeys + registration campaigns only
Shared accounts	✅ Manage identities of each user on shared account and revoke FIDO key when user removed from shared account	❌ No built‑in shared‑account workflow
Nudging user adoption of phishing‑resistant MFA	✅ Targeted nudges & adoption dashboards	❌ Registration campaigns + system‑preferred MFA + authentication strengths
Adoption & governance dashboards	✅ Out‑of‑the‑box dashboards	❌ Workbooks via Log Analytics (setup required)

Passwordless rollout
EntraAssist	✅ FIDOassist: key ownership and lifecycle management
Microsoft	⚠️ Passkeys + registration campaigns only
Shared accounts
EntraAssist	✅ Manage identities of each user on shared account and revoke FIDO key when user removed from shared account
Microsoft	❌ No built‑in shared‑account workflow
Nudging users to phishing‑resistant MFA
EntraAssist	✅ Targeted nudges & adoption dashboards
Microsoft	❌ Registration campaigns + system‑preferred MFA + authentication strengths
Adoption & governance dashboards
EntraAssist	✅ Out‑of‑the‑box dashboards
Microsoft	❌ Workbooks via Log Analytics (setup required)

Shared Account Discovery & Optimisation

Shared accounts are common — but in most tenants, their true number, purpose, and usage are unknown, creating hidden security, cost, and productivity issues.

FIDOassist turns shared accounts from a blind spot into a controlled, optimised asset.

Discover & Consolidate

Identify why shared accounts exist and who is using them.

FIDOassist highlights consolidation opportunities, helping organisations reduce shared account sprawl and cut unnecessary licence costs.

🔐 Secure Shared Access — Without Passwords

Replace shared passwords with passwordless, PINless, phishing‑resistant authentication using biometric FIDO keys or physical badges.

This helps in maintaining operational access while removing the biggest security risk.

🪪 Right‑Size FIDO Keys & Badges

Understand real‑world usage to accurately determine how many biometric keys or badges are required — avoiding over‑procurement while ensuring uninterrupted access.

⏱️ Quantify Time Saved

Measure time saved across shared account sign‑ins by eliminating passwords, resets, and lockouts — providing clear, defensible evidence of productivity gains.

✅ Why It Matters — Shared Accounts with FIDOassist

Reduced security risk and improved auditability
Lower licensing and access costs
Faster, frictionless sign‑ins for staff
Clear governance over shared account usage

With FIDOassist, shared accounts become visible, measurable, and secure — supporting a safer, more efficient path to passwordless access.

How FIDOassist Works — Lifecycle Management

1. Register FIDO2 Keys in Microsoft Entra

Keys are enrolled through standard FIDO2/WebAuthn flows. Microsoft Entra supports hardware-bound passkeys across platforms and browsers.

2. Assign Keys to Staff in FIDOassist

Each employee is issued their own FIDO2 key, which becomes their authentication method—even into shared accounts.

3. Authenticate Into Shared Accounts

Staff authenticate by tapping or inserting their assigned key — no phones, no passwords.

4. FIDOassist Maps Sign‑Ins to Key Owners

FIDOassist correlates Entra logs to show exactly who accessed a shared account, and when.

5. Manage the Entire Key Lifecycle

Admins can issue, reassign, retire, or replace keys with built‑in workflows.

Where FIDOassist Fits

🛒 Retail & Hospitality

Shared tills, manager accounts, POS terminals.

🏭 Warehousing & Logistics

Shared kiosks, handheld devices.

🏥 Healthcare

Nursing stations and clinical workstations.

🏢 Local Government & Public Sector

Departmental shared accounts and frontline counters.

Get Started with FIDOassist

Free Entra ID Passkey Scan

Kickstart your passwordless journey with a free Entra ID passkey scan using our proprietary FIDOassist tool — and receive a Microsoft‑funded FIDO2 key for eligible organisations.